Shipping & Returns
Quick, scannable info for checkout. For the most accurate shipping price, add items to cart and enter your postal code.
Tracking provided Ships in 2–3 business days Magazines ship separately
Important: Magazine purchases and subscriptions are excluded from flat-rate and free-shipping offers.
Delivery estimates below do not include processing time. Peak seasons may cause delays.
Regular Shipping (Real-Time Rates)
- Rates are calculated at checkout based on your address.
- Tracking is emailed once your order ships.
| Canada Post Expedited | 3–10 business days (approx.) |
|---|---|
| FedEx Ground | 2–7 business days (approx.) |
| FedEx Express Saver | 1–3 business days (approx.) |
Flat Rate Shipping (Canada)
- Does not apply to magazines or subscriptions.
| ON, QC | $14.99 — 7–14 business days |
|---|---|
| AB, MB, SK | $18.99 — 7–14 business days |
| BC, NL, NB, NS, PEI | $22.99 — 7–14 business days |
Free Shipping (Canada)
- Orders over $99+ qualify for free shipping.
- Ships via Canada Post Ground with tracking.
- Excluded: Magazines and subscriptions.
Processing, Substitutions & Backorders
- Most orders ship within 2–3 business days.
- We may substitute a larger size at no charge (food & cosmetics only).
- Refunds are issued automatically if an item is unavailable.
Returns & Exchanges
Final sale: No returns on magazines, books, cosmetics, gift cards, or clearance items.
- Contact us within 14 days of delivery.
- Items must be returned within 30 days of approval.
- Items must be unused and in original packaging.
- Original shipping fees are non-refundable.
Return address (after authorization):
The Polish Store
PO Box 30006 Hawthorne
Milton, Ontario
L9T 5S0, Canada
Need help? Visit our Contact page.