Privacy Policy

Effective Date: June 2025

1. Who We Are

The Polish Store (“we”, “us”, “our”) is based in Milton, Ontario, Canada.
Website: thepolishstore.com
Email: support@thepolishstore.com
Address: PO Box 30006 Hawthorne Milton, Ontario L9T 5S0PO.

2. Information We Collect & Why

We collect certain types of information to help us process orders, improve your experience, and run our store smoothly. Here’s a breakdown:

• Personal Information: Your name, email address, shipping address, and phone number.
  Why: So we can fulfill your orders, send confirmations, and provide support.
• Payment Details: Information you enter during checkout (e.g., credit card or PayPal).
  Why: To securely process payments. This is handled by our payment providers — we don’t store your card numbers.
• Device & Usage Data: Your IP address, browser type, device info, and pages visited.
  Why: To analyze website traffic, improve user experience, and prevent fraud.
• Cookies & Tracking Technologies: Session cookies, Google Analytics, and tools that remember your cart and preferences.
  Why: To personalize your experience and help us understand how visitors use the site.

3. How We Use & Share Data

• Fulfil orders, send confirmations, provide customer service.
• Improve site experience and communicate promotions.
• Share with trusted third-party partners (payment processors, shipping carriers, analytics providers).
• We never sell or rent your personal data.

4. Cookies & Consent

We use cookies for core functionality and analytics. You can manage preferences any time via our cookie banner or your browser settings.

5. Your Rights

You may request access, correction, deletion, or restriction of your personal data, and can withdraw marketing consent at any time. Email support@thepolishstore.com to exercise these rights.

6. Data Retention

We retain information only as long as necessary for legal, accounting, or business purposes. Payment details stay with our payment gateway, not on our servers.

7. Security

The site runs on HTTPS with secure server configurations and limited employee access. While no system is 100 % perfect, we follow industry best practices to protect your data.

8. Children’s Privacy

Our store is not intended for anyone under 16. We do not knowingly collect data from minors.

9. Policy Updates

We may update this policy periodically. Material changes will be posted here with a new effective date.

10. Contact Us

Questions? Reach out at support@thepolishstore.com or via our Contact Us page.