Returns & Exchanges
Final Sale Items
- No refunds, credits, or exchanges will be issued for:
- - Magazines, newspapers, books, or gift certificates
- - Health & Beauty or Cosmetic products
- - Sale and clearance items
All Other Products
- Contact us within 14 days of receiving your order to initiate a return.
- Include your order number in the email subject line for faster processing.
- All items must be returned within 30 days of receiving a return authorization.
- Products must include all original packaging, paperwork, and be:
- - New
- - Unused
- - Purchased at regular price
- We inspect all returns before issuing refunds or credits.
- No refund or credit will be issued for items that are worn, used, or damaged through misuse.
- Original shipping fees are non-refundable.
- If the return is due to our error, we will:
- - Exchange the item (if available), or
- - Refund the full purchase amount including shipping
- Refunds will be issued to the original form of payment.
Return Address
Once a Return Authorization number is issued, please return items via Canada Post to:
The Polish Store
PO Box 30006 Hawthorne
Milton, Ontario
L9T 5S0, Canada