- No refunds, credits or exchanges will be issued for Magazines, Newspapers, Books and Gift Certificates.
- No refunds, credits or exchanges will be issued for Health & Beauty or Cosmetic products.
- No returns or exchanges on clearance items.
All other items
- Please contact us within 14 days of receiving your purchase via email to initiate a return.
- Enter order number in the email subject line for quicker processing.
- All items must be returned within 30 days from receiving a return authorization with all original materials and paperwork.
- All returning items must be new, unused and purchased at regular price.
- We inspect all returns and issue a refund only for all new and unused merchandise.
- No refund or credit will be issued for items that were worn, used or mishandled.
- We do not credit or refund original shipping fees.
- If the return is a result of our error we will exchange the item if possible or refund the full purchase price including shipping upon return.
- Refunds will be provided in the same tender that the purchase was paid in.
Once a Return Authorization number is issued all items must be shipped back via Canada Post to:
The Polish Store PO Box 30006 Hawthorne Milton Ontario L9T 5S0