Returns & Exchanges

Final Sale

  • No refunds, credits or exchanges will be issued for Magazines, Newspapers, Books and Gift Certificates.
  • No refunds, credits or exchanges will be issued for Health & Beauty or Cosmetic products.
  • No returns or exchanges on clearance items.

All other items

  • Please contact us within 14 days of receiving your purchase via email to initiate a return.
  • Enter order number in the email subject line for quicker processing.
  • All items must be returned within 30 days from receiving a return authorization with all original materials and paperwork. 
  • All returning items must be new, unused and purchased at regular price. 
  • We inspect all returns and issue a refund only for all new and unused merchandise.
  • No refund or credit will be issued for items that were worn, used or mishandled. 
  • We do not credit or refund original shipping fees.
  • If the return is a result of our error we will exchange the item if possible or refund the full purchase price including shipping upon return. 
  • Refunds will be provided in the same tender that the purchase was paid in.

Once a Return Authorization number is issued all items must be shipped back via Canada Post to: 

The Polish Store PO Box 30006 Hawthorne Milton Ontario L9T 5S0 

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